Solution discovery
Solution discovery
Relevance ranked recommendations drawn from across enterprise transaction, document management systems and external knowledge sources rendered at page/record level granularity – to eliminate think-time
Learn from enterprise knowledge sources across data stores and external discussion forums
Recommend solutions with relevance ranked, page level granularity
Knows what it does not know; auto escalates
Unified rendering from all sources of knowledge at point of service
Experience First Time Right at Half of your Cost of Ops