Slides 1 of 21
Getting rid of the menu – making conversations intelligent

Avijit Biswas

05 April, 2021

Getting support in the
after-hours

Avijit Biswas

23 March, 2021

Making AI work in enterprises – avoiding the rapid-fire black-box AI trap of selecting models from pull down menu

Partha Pratim Ghosh

05 March, 2021

Selecting AI Solutions For Your Customer Journey Should Also Depend On Capabilities Beyond AI

Avijit Biswas is the Co-Founder & CEO of Baystree Intelligence.

19 February, 2021

4 AI adoption challenges that mask the real value of implementation in the enterprise

Partha Pratim Ghosh

17 February, 2021

From customer exasperation to intelligent support: Part 2

Jackie Jaishankar

10 September, 2020

From customer exasperation to intelligent support: Part 1

Jackie Jaishankar

03 September, 2020

From meaning to intent: Modelling language capability solutions for B2B ecosystems

Prashanth Rai

25 August, 2020

Issues surface only when they get frequency heavy

Avijit Biswas

15 June, 2020

With point solutions, the whole is less than sum of its parts

Jackie Jaishankar

01 June, 2020

Searching for answers with an irate customer waiting

Jackie Jaishankar

18 May, 2020

The oldest problem in machine learning, still not perfected

Avijit Biswas

04 May, 2020

InfoChannel – Sainapse middleware
Auto escalating with Sainapse
Blanking out name and addresses
DRUID (Customizable UX)
Intelligent de-duplication with Sainapse
Intent extraction
Language switch
Large dimension classifier
Learn from least with Sainapse
Rendering granularity beyond industry normal
Resolving issues needs coordinating diverse systems
Sainapse attachment handling
Sainapse intelligence world view
Sainapse learns from all enterprise knowledge sources
Sainapse summarizer
Spot issues before they explode
Transparently switch from assistive to autonomous

Experience First Time Right at Half of your Cost of Ops