Sainapse

Double your live agent's productivity with 'in session' recommendation, autonomous case creation, in call action orchestration and close looping

Understanding intent across languages and acronyms

Understanding intent across languages and acronyms

In session relevance ranked recommendation

In session relevance ranked recommendation

Autonomous case creation

Autonomous case creation

In call action orchestration and close looping

In call action orchestration and close looping

Impact

Improved FCR

Dramatically reduced AHT

Eliminate agent swivel chair

Intelligent Live Agent

Experience First Time Right at Half of your Cost of Ops