Sainapse

Drop MTTR for your customers and increase your field engineers’ productivity with on demand problem solving first time right.

Impact

Dramatically reduced MTTR

Eliminate return calls

Improved Field Engineer productivity

Understanding problem intent across languages and acronyms

Understanding problem intent across languages and acronyms

On demand relevance ranked solution recommendation

On demand relevance ranked solution recommendation

Escalation and queuing for deep dive

Escalation and queuing for deep dive

Follow on action orchestration and case closing

Follow on action orchestration and case closing

Experience impact in weeks, not months

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