Extract intent from voice mails. Respond, resolve and queue for call back autonomously.

Transcribing voice mails – Sainapse data adaptor

Transcribing voice mails – Sainapse data adaptor

Understanding intent across languages and acronyms

Understanding intent across languages and acronyms

Autonomous case creation and resolution orchestration

Autonomous case creation and resolution orchestration

Escalation and queuing for call-back

Escalation and queuing for call-back

Impact

Extend coverage at no extra cost

Reduce load during agent hours

Increase customer satisfaction

80% drop in time to solve

Experience First Time Right at Half of your Cost of Ops